HVAC Frequently Asked Questions

Licensed & Insured

24/7 Service

Trane Specialist

Get Your Free Quote

Fast response • No hidden fees • Upfront pricing

"*" indicates required fields

Name*
This field is for validation purposes and should be left unchanged.

Our Latest News

Can an Energy Recovery Ventilator Improve My Health and Comfort?
Consider a Heat Pump Installation for Your Easley, SC, Home
A “SEER2” rating, which stands for “Seasonal Energy Efficiency Ratio 2”, is a measurement of how efficiently an air conditioner or heat pump cools a home, essentially indicating how much cooling output is produced per unit of electricity used, with a higher SEER2 rating signifying greater energy efficiency; it’s the newer standard that replaced the original SEER rating and uses a more realistic testing procedure to reflect real-world conditions.

Each split system cooling unit has a nominal SEER2 rating. For a higher rating your HVAC contractor can provide advice about an upgrade. The SEER2 rating of a system is based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.

Your heating and cooling systems work incredibly hard to perform their functions for your home everyday. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts. You should have maintenance completed on your system regularly to ensure maximum efficiency and prevent possible problems that may occur in the near future.

All heating and cooling equipment require annual professional tuneup. Inspections on boilers and furnaces should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines and the oil tank. Heat pump and air conditioning unit inspections should also include an examination of the fan, compressor, indoor coils, outdoor coils, and refrigerant lines.

As your local Trane dealer, Authorized Heating & Air Conditioning is your troubleshooting expert, and is glad to help you. In addition, Trane also provides a network of troubleshooting technicians at Trane Distribution centers across the country which Authorized Heating & Air Conditioning will utilize to address your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.

Programmable thermostats are more accurate and efficient than thermostats that contain mercury. With a programmable thermostat, you can program settings in advance so that you can control the temperature at different times of the day. You will never have to worry about remembering to adjust the settings manually. By scheduling your programmable thermostat to a higher or lower temperature based on your weekday work hours, you can save money on energy bills without sacrificing comfort. A Authorized Heating & Air Conditioning technician will gladly walk you through how to use your programmable thermostat.

Standard filters work to keep your system and its ductwork clean, but they don’t really improve indoor air quality. To do that you need a media air cleaner. The media filter rests between the main return duct and the blower cabinet and will improve dust and particle removal up to seven times that of a standard filter. However, upgrading to a pleated media filter will remove everything from dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimal efficiency and filtration, we recommend that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.

Filters for your Trane unit are made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement Trane filters can only be purchased through a Trane dealer. However, keep in mind that some Trane filters are reusable, and can be washed by hand in cold water.

As a Trane dealer, Authorized Heating & Air Conditioning is the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Authorized Heating & Air Conditioning can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to ensure the size of the system you purchase will be large enough to heat or cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.

Under the standard factory warranty, Trane covers parts that fail during the warranty period due to defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. All Trane equipment that we install is registered with Trane Corporation to ensure your 10 year parts warranty. If you cannot find your warranty certificate, Authorized Heating & Air Conditioning will also be able to provide you with that information. With a Authorized Heating & Air Conditioning Total Comfort Plan, you’ll have a ten year parts and labor warranty on your Trane equipment.

Dependable Trane products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, including, of course, the regularity of routine maintenance.

No, you have the option of paying half of the total cost each visit (½ due at the Spring check and ½ at the fall check).
No, but we do recommend that you have it twice a year for two (2) reasons. First reason – It is always best to have your system(s) serviced just before high times of use (when your system runs the hardest) so having a well-tuned machine prepares it for the peak season. Second reason – You get more value for your money with a semi-annual visit. The better an HVAC system is maintained, the more likely you are going to get the appropriate life cycle from the equipment.
Your HVAC system is the lifeblood of your home or office. Without a functional heating and cooling system, your home or office would be uninhabitable. That is why a comprehensive preventative maintenance program is a must. While we offer emergency after-hour services, we do our best to make sure you never need to utilize them. Using our proactive preventive maintenance programs, we help you identify and avoid some problems before they become extreme problems. With quality maintenance, we can track efficiency, replace worn parts, and determine when systems can no longer be salvaged. HVAC system maintenance isn’t expensive compared to what you might spend if your system degrades (and ultimately fails).
Please call us at (864) 778-3121 to go over the prices based on how many systems you have in your home and the additional benefits you receive for signing up.

Why Choose Authorized Heating & Air Conditioning

Licensed, insured, bonded, family-owned HVAC company in Greenville, SC.
Proud Trane Comfort Specialist and Mitsubishi Diamond Dealer.
Dispatch respectful comfort advisors who service multiple brands.
Personal attention with professional knowledge for your peace of mind.
No hidden fees: We approve costs with customers before charging them.
Won’t complete any HVAC service without the customer’s authorization.

Perform background checks on all employees; average experience is 26 years.

100% customer satisfaction with our work is our top priority.

Available 24/7 for emergency heating and cooling repairs.

We Proudly Serve the Following Areas

Berea, SC

Duncan, SC

Easley, SC

Five Forks, SC

Fountain Inn, SC

Gantt, SC

Pelzer, SC

Travelers Rest, SC

Williamston, SC

Get In Touch

"*" indicates required fields

Name*
This field is for validation purposes and should be left unchanged.

Compliance Settings
Increase Font Size
Grayscale
Simplified Font
Underline Links
Highlight Links
Reset
Close